Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-crash-repair-service.autobodyshop-talk.com (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty of Data Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how your personal data is processed when:

  • You use our applications and services as an authorized user, which includes creating an account, logging in, and accessing personalized features.
  • You visit our websites linked to this Privacy Policy, where you can browse content or engage with interactive elements.
  • You receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS), to provide updates, promotions, or support.

Personal Data Collection

We collect diverse types of personal data to enhance your experience and improve our services. These include:

  • Account Information: Details required to set up and maintain your user account, such as your name, email address, and password.
  • Payment Information: Credit card details or other payment method information for processing transactions securely.
  • Financial Information: Data related to your financial status or transaction history, used for billing and fraud prevention.
  • Purchase Information: Records of products or services you’ve purchased from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data, to deliver personalized content and services.
  • Location Data: Geolocation information collected when you use our services, which helps us provide location-based services or tailor content to your region.
  • Feedback: Opinions, comments, reviews, and suggestions provided by users through various feedback mechanisms on our platform.
  • Social Media Information: Data from social media platforms when you interact with our content or share it, including public posts, shares, and likes.
  • Product Information: Details about products you view, search for, or purchase, such as product specifications and preferences.

We collect this data through direct user input (e.g., forms and profiles), automated technologies (like cookies and device identifiers), and third-party sources (when authorized by users).

Cookies

To enhance your experience on our websites and improve analytics, we use cookies, which are small text files stored on your browser:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation.
  • Preference Cookies: Remember user preferences for personalized content and settings.
  • Analytics Cookies: Track website usage and user behavior to provide insights for service improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes collected or as required by law. Once these purposes are fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

The Company implements robust organizational and technical safeguards to safeguard your personal data:

  • Encryption: We use encryption protocols for secure communication and data storage.
  • Secure Processing: Our third-party payment processors adhere to strict security standards to ensure safe transaction handling.
  • Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided in the ‘Contact Us’ section below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and information about its use.
  • Rectification: Ask for corrections or updates if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data, except where retention is required by law.
  • Restriction: Limit the processing of your personal data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data privacy rights.

To exercise these rights, please contact our Data Privacy Officer using the details provided below. We will respond to legitimate requests within a reasonable timeframe and as per applicable law.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, with a clear indication of the changes made. We encourage you to review this page periodically for the latest information.

Contact Us

For any privacy-related inquiries, requests for data access or deletion, or general questions, please reach out to us via:

We are committed to addressing your concerns promptly and transparently.